This AI Policy (“Policy”) governs the use of artificial intelligence tools and features (“AI Tools”) made available by Service Provider to its users (“Users” or “you”) as part of its products and services. This Policy supplements, and is incorporated into, the Terms of Service or, if applicable, a Master Services Agreement.
By using AI Tools provided by the Service Provider, you agree to this Policy.
1. Acceptance of Terms
By enabling or using the AI Tools, Customer agrees to be bound by this Policy in addition to the Agreement. If Customer does not agree, they must not use the AI Tools.
2. Use of Third-Party AI Services
The AI Tools integrate capabilities from third-party providers (“Third-Party AI Services”), including Microsoft Azure’s self-hosted OpenAI models for text generation and natural language processing. By using the AI Tools, you acknowledge and agree that your use of these AI features is subject to the applicable terms and privacy policies of Microsoft Azure and its AI services.
3. Rights Granted to the User
3.1 License to Use Customer Data: Customer grants the Company a limited, worldwide, non-exclusive, royalty-free license to use, process, and transmit Customer Data solely as needed to provide the AI Tools. Customer Data will not be used to train any AI or machine learning models.
3.2. Feedback: If Customer provides feedback related to AI Tools, the Company may use it without restriction or compensation.
4. Ownership and Reservation of Rights
Except for the rights expressly granted to Customer, all rights in and to the AI Tools, including associated intellectual property, are reserved by the Company and the Third-Party AI Services.
5. Data Privacy and Processing
5.1. Data Handling: Customer Data entered into the AI Tools is processed strictly to fulfill requests. Only data necessary for each request is transmitted and processed, adhering to data minimization principles. Data is not retained beyond the processing session and is not used for any other purpose.
5.2. Subprocessors: Customer acknowledges and authorizes the Company to use Third-Party AI Services as subprocessors under applicable data protection laws, including the General Data Protection Regulation (GDPR), as applicable.
6. Disclaimers
6.1. Output Responsibility: The Company is not liable for the accuracy, legality, or usefulness of AI-generated outputs. Customers should independently evaluate outputs before using them.
6.2. As-Is Basis: AI Tools are provided “as is” without warranties of any kind. The Company and its Third-Party AI Services disclaim all implied warranties, including fitness for a particular purpose and non-infringement.
7. Customer Responsibilities
7.1. Input Responsibility: Customer is responsible for the accuracy and legality of all inputs submitted to the AI Tools.
7.2. Output Use: Customer is solely responsible for reviewing and using AI-generated outputs in accordance with applicable laws and best practices.
7.3. Prohibited Uses: Customer must not use the AI Tools to produce or disseminate content that is:
Illegal, threatening, or harassing
Defamatory or invasive of privacy
Infringing on intellectual property rights
Otherwise harmful or objectionable
8. Termination
The Company may suspend or terminate access to the AI Tools at any time if Customer violates this Policy, the Agreement, or applicable law.
9. Amendments
This Policy may be updated from time to time. Continued use of the AI Tools after changes are published constitutes acceptance of the updated Policy.