The cNPS Benchmark section helps you evaluate how your recruitment experience stacks up in the broader market. Use this insight to set realistic goals, prioritize improvements, and maintain a competitive edge in candidate engagement.
Benchmarking Insights
cNPS by Candidate Type:
Understand how different outcomes influence candidate satisfaction:Hired: Often your most satisfied group—see how well their experience holds up.
Rejected: A crucial group for employer brand perception—track how respectfully and transparently you manage rejections.
Withdrawn: Candidates who opted out—identify pain points or frustrations in the process.
Response Rate Benchmark:
Compare your response rates against industry norms. A healthy response rate indicates strong candidate engagement and trust in your feedback processes.
