The cNPS dashboard provides a clear overview of how your candidates perceive their experience during the recruitment process. It helps you identify strengths and areas for improvement in your candidate journey.
Top Dashboard Features
Filter Options:
Easily refine your view using available filters (e.g., date range, job role, recruiter). Save your custom filters for quick access in future sessions.Key Metrics Snapshot:
At the top of the dashboard, view the essential metrics at a glance:Invitations Sent
Responses Received
Response Rate (%)
Insights Available
Current cNPS Score:
Shows your real-time candidate NPS, calculated using the standard NPS formula:
cNPS = % Promoters - % Detractors
NPS Answer Distribution:
A breakdown of how candidates rated their experience (0–10 scale), helping you visualize the spread across:
Promoters (9–10)
Passives (7–8)
Detractors (0–6)
cNPS Trends (Rolling Average)
Track changes over time with rolling averages, identifying improvement or degradation in candidate satisfaction across weeks or months.
Responses by Type:
Quickly assess how many respondents fall into each category over time.
